§ First time enrollees need to be asked if they own a vehicle, have access to public transportation and if they are medically able to use public transportation.
Transtype services inc verification#
Anyone needing ambulatory or above will need to submit a verification form.) type can be set as Mileage Reimbursement, public transportation or taxi.
(If caller can provide appropriate medical conditions, trans. Then, if eligible, set eligible before asking a supervisor for a trans. SPECIAL HANDLING OVERRIDES ALL OTHER COMMENTSĤ -If there is no Transportation Type, first run the Medicaid number to confirm eligibility. There also may be special instructions left by a supervisor stating to confirm all appointments or not to transport to a certain location or not to use a certain mode. Checking the comment history can provide useful information on modes of transportation and restricted locations. If enrollee is ineligible, then Decline Trip using the appropriate reason in the drop down.Ģ - Ask caller to verify home address and contact number on every call.ģ - View all comments to check the history of this enrollee. Select the current month for eligibility which will return you to this screen. If it is determined the enrollee is eligible , select set eligible to move on to the next screen. If ANY of this is incorrect, the Medicaid number will need to be checked.
If all of this is correct, proceed as usual, verifying all other information before moving on to Set Up Trip. Ü Eligibility starts/ends needs to be within the current calendar month. Ü Be sure the enrollee is eligible for transportation. Medical Answering Services: Help MAS Staff Edit Recipient Screen
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